Ryan Botha – Case Studies
UX – Absa Banking App
Improve Log In
We needed to improve the current login layout in order to scale to the next iteration of adding multiple users and other pre-login features, including a UI update to reflect the move branding from Barclays back to Absa. The layout needed to be optimised without adding too much complexity.
UX – Wireframes
Prepaid Electricity on App
Talk about this portfolio piece–who you did it for and why, plus what the results were (potential customers love to hear about real-world results). Discuss any unique facets of the project–was it accomplished under an impossible deadline?–and show how your business went above and beyond to make the impossible happen.
The bank utilises a third party to offer prepaid electricity to its customers. Prepaid electricity customers have become familiar with purchasing electricity vouchers from petrol stations and other retail outlets. A customer would be provided a slip of paper onwhich voucher number/s would be printed.
The most used way of pruchasing electricity is using UNI PIN that requires a customer to go to a physical location to purchase a voucher. Other banks have started offering this facility and there are a few, yet fairly unknown, methods for purchasing electricity vouchers online or on apps.
The task given to our team was to design a process that would maintain good design principles, while still adhering to the regulatory requirements mandated by the different municipalities.
I’m in the Dark!
During one of our design workshops, we discussed the situations that users are in when they need electricity, and it is usually when the the electricty is almost run out or, when they are in the dark, at night, needing to make dinner.
We decided to add a seemingly novel feature to the the final success screen where the token numbers are displayed.
A torch on/off switch 🙂 A user can see the keypad of their meter if they’re in the dark.