I am a UX and UI designer. I have worked on projects ranging from pizza delivery, banking apps and online live chat services. For most of my career, I lived and breathed HTML and CSS while working as a UI designer.
I am an advocate of Design Thinking in a digital-focused world. Empathy and some savvy know-how is needed to create truly customer-centered solutions.
Currently carving out great customer experiences at Nedbank for their live chat and chatbot interactions; also refining the client journeys for account acquisitions on the Nedbank MoneyApp.
Here are some other places I’ve been:
- Kinga – CX Specialist at Nedbank
- Absa – UX / Product Design Lead
- Scoresby Interactive – UX Designer
- BT Solutions – Team Lead
- VentureWeb – Digital Project Manager
- Freelance – Web / UI / Graphic Design
- Clyral – UI Designer
- Dataworld – Web Designer
My Skills & Tools
My tools of choice are; Sketch, InVision, Abstract, HTML / CSS, WordPress, Photoshop, and Illustrator, User Interviews for qualitative analysis, Stakeholder management, Training and Design Workshop Facilitation, User Journeys, and Interaction Flows.