Let’s
humanize
this…

Nice to meet you! I’m Ryan.

Understanding and solving customer/human problems is fascinating. I was watching the documentary, “The Social Dilemma“, and something they quoted made me reconsider my role as a UX designer with something they quoted:

”There are only two industries that call their customers ‘users’: illegal drugs and software.”

The Social Dilemma_

As designers, we can directly impact the lives of the people who use the products we create. We should be listening, observing and showing true empathy. Having a balance between business needs and customer needs is tricky, but the outcomes can be fantastic!

My experience

For most of my career, I lived and breathed front-end web design — HTML and CSS, and over the years, I have worked on projects ranging from web UI design for a pizza delivery web app, to UX for banking in South Africa, which includes online live chat services and enhancements to authentication and verification systems, both in-branch and digital.

I am a Product Design Lead at Nedbank and work on the Avo Auto team (auto.avo.africa).

Other projects I have worked on include: Live Chat, account onboarding via the banking app; ID team to enhance the security and verification experience for Nedbank’s online banking and Money app; and a card payment feature where our clients will earn more rewards.

Here are the places I’ve been:

  • Kinga – Product Design Lead (UX/UI/CX) at Nedbank
  • Absa – UX / Product Design Lead
  • Scoresby Interactive – UX Designer
  • VentureWeb – Digital Project Manager
  • Freelance – Web / UI / Graphic Design
  • Clyral – UI Designer
  • Dataworld – Web Designer
  • Printhouse – Graphic Designer & Print Manager
  • Maxima Software – Web Designer

I really love what I do and I get to work with some really amazing designer-type humans. 🤙🏼

During my spare time, I mentor UX and UI students, guiding them as they work on projects for their portfolios.

Get in touch