Hello, I’m Ryan
For most of my career, I lived and breathed front-end web design — HTML and CSS, while working as a UI designer.
I am a User Experience Designer. I have worked on projects ranging from the web UI for a pizza delivery web app, to the UX for banking apps and online live chat services. I now focus on customer experience, creating journey maps, conducting user research, and facilitating design thinking workshops. I like asking, “Why?”
I really love what I do! I get to work with some really amazing designers. 🤙🏼
In my spare time, I mentor UX and UI students, guiding them as they work on projects for their portfolios.
Currently carving out great customer experiences at Nedbank for their live chat and chatbot interactions; also refining the client journeys for account acquisitions on the Nedbank MoneyApp.
Here are some other places I’ve been:
- Kinga – CX Specialist at Nedbank
- Absa – UX / Product Design Lead
- Scoresby Interactive – UX Designer
- BT Solutions – Team Lead
- VentureWeb – Digital Project Manager
- Freelance – Web / UI / Graphic Design
- Clyral – UI Designer
- Dataworld – Web Designer
My Skills & Tools
- User interviews for qualitative analysis
- Design workshop facilitation
- Customer journey mapping
- UX Interaction flows
- Working in Agile teams
- UI design
- HTML / CSS (Web design)